Released

Released on = May 26, 2006, 2:53 pm

Press Release Author = ActiveCampaign, Inc.

Industry = Software

Press Release Summary = ActiveCampaign, Inc. today announced the immediate
availability of SupportTrio Version 2.6. Starting with version 2.6 a number of
"ajax" enabled features are implemented into the integrated PHP help desk solution.



Press Release Body = Chicago, IL - May 26, 2006 - ActiveCampaign, Inc. today
announced the immediate availability of SupportTrio Version 2.6. Starting with
version 2.6 a number of "ajax" enabled features are implemented into the integrated
PHP help desk solution.

The new version\'s extensive list of added features and improvements include: Spell
check, when proprietary LGPL project (ActiveSpell) is turned on it allows for spell
checking in the admin and public ticket post areas; Live viewing indicator, static
(on page load) viewing indicator a standard feature has been replaced by a live
viewing indicator- see who is entering/exiting the ticket along with who is
currently viewing the ticket; Live typing indicator, alerts you when another
admin/operator is typing on the ticket you are currently viewing ensuring that two
admin/operators do not reply to the same ticket; Auto-refreshing of the queue,
beginning with 2.6 you will not notice a refresh of the main ticket view page as
tickets are added or removed from the list without losing any checkbox settings in
the process; Updated public/admin interface; Improved searching; and more.

What\'s New: http://www.activecampaign.com/blog/?p

Web Site = http://

Contact Details = 75 E. Wacker Drive Suite 820
Chicago, IL 60601

U.S. Toll-Free: (888) 227-5040
International: (312) 201-0300